An overview of ten AI-assisted transcription applications


Transcribing an audio file can be a tedious task, often requiring up to an hour to convert a short clip into text form. However, in the age of AI, several applications have emerged to assist users with their transcription tasks. In this blog post, we will take a closer look at some of these tools, outline their features, and provide recommendations for choosing the right one for your speech-to-text conversion needs.

First things first: why even use transcription applications?

Let’s begin by exploring some of the reasons for using transcription tools. In professional environments, these tools prove essential for the comprehensive documentation and summarisation of meetings with either clients or colleagues. This documentation not only helps with tracking discussions but also ensures that individuals unable to attend the meetings can stay up to date with the contents of the meeting. Transcription applications have also found usage within more specialised domains like medicine and law, where maintaining detailed records is crucial.

Recent years have also seen a rise in implementing AI tools to improve customer service. Customer call transcriptions can provide valuable insights into customer feedback and concerns and thus enhance customer service quality. Education and research also benefit significantly from using speech-to-text software, for example, for transcribing various materials such as interviews, focus group discussions, lectures, etc.

Furthermore, transcription tools play a pivotal role in improving accessibility, especially for those with hearing impairments. Whether through written transcripts of podcasts or video lecture captions, these tools facilitate the conversion of audiovisual materials into formats that can be easily consumed by a broader audience, therefore emphasising inclusivity.

AI vs human transcription: key considerations

Once you’ve established the necessity for using audio-to-text software, it is important to consider whether to favour AI or human transcription. In terms of accuracy, human transcription is the superior option, as the error rate in AI transcription relies heavily on the quality and content of the audio file. AI encounters challenges if the file contains speech overlap, background noise, or silent audio and can be inaccurate when transcribing numbers, abbreviations, names, jargon, and multilingual speech. Utilising an AI tool isn’t foolproof and often demands post-transcription editing. Additionally, you must consider data safety. Before employing any AI software, especially for handling sensitive data, it’s essential to investigate whether the data might be used later for training the same tool.

On the downside, there are drawbacks to human transcription, primarily in terms of transcription speed. The more complex the audio file, the longer it takes to complete the transcription. Consequently, human transcription services tend to be more time-consuming and, as a result, more expensive. This is where AI speech-to-text tools are highly advantageous, offering rapid transcription services, especially when dealing with large volumes of audio or video data. Therefore, incorporating automated solutions becomes almost inevitable when faced with the need to handle extensive audio or video files or if you require frequent transcriptions. Considering the relatively high accuracy rates of AI-assisted transcription, particularly in languages like English, using these tools can also prove to be a cost-effective decision.


The pros and cons of ten transcription applications

1. Amazon Transcribe

Amazon Transcribe is an automatic speech recognition service that utilises machine learning and AI and allows developers to integrate speech-to-text functionality into their applications. Amazon Transcribe is meant for a more advanced user, unlike other transcription tools. Key features include broad file format support, speaker identification, custom vocabulary inclusion, and real-time transcription. It claims to work in over 130 languages, including Meadow Mari, Galician, Catalan, and Sundanese. 

Pricing: Free for the first 12 months (with a limit of 60 minutes of audio per month). Additional costs apply depending on usage volume.

User feedback highlights the following points:

2. Deepgram

Deepgram offers robust speech-to-text APIs that are widely used (even by NASA) and tailored to developers who need to integrate a transcription solution within their application. Key features include highly accurate models, substantial cost savings, fast transcription, multilingual support, real-time and pre-recorded audio processing, and advanced natural language understanding, among other things. It works in over 15 languages, including Dutch, Hindi and Ukrainian.

Pricing: Initially, users get $200 credit; subsequently, pricing can go up to $4k-10k per year, depending on business needs.

User feedback highlights the following points:


3. Descript

Descript is an all-in-one editor that combines transcription and media editing. It’s meant for a beginner user who must work with content creation tasks such as video editing and podcasting. Key features include automatic speaker detection, live collaboration, auto-captioning, and a user-friendly interface. The transcription tool works with over ten languages, including German, Malay, and Lithuanian.

Pricing: Includes a free plan (each user gets one free transcription hour each month) and offers other plans starting from $12 per month, depending on the usage volume.

User feedback highlights the following points:

4. Happy Scribe

Happy Scribe offers human- and machine-made transcription and subtitling services in over 45 languages for beginner and advanced users. Key features include machine translation (specifically to common languages), collaboration workspaces, security and confidentiality assurance, export in multiple formats, and unlimited uploads.

Pricing: Free plan with limited transcription volume (a couple of minutes) and functionality, which expands with paid plans (prices start from €10/month).

User feedback highlights the following points:

AI transcription

5. IBM Watson Speech to Text

IBM Watson Speech to Text is a cloud-based solution that uses deep-learning AI algorithms for speech-to-text recognition. The transcription tool can be tailored for various use cases (eg, applications like customer self-service, agent assistance, and speech analytics). Key features include global language support, customisation for unique business domains, and data security. The tool works in more widely spoken languages, such as Arabic, Italian, and Chinese.

Pricing: Users can select between a free or a paid plan (depending on the size of files needing transcription). The free plan offers 500 minutes of free speech recognition per month. 

User feedback highlights the following points:

6. is an AI voice assistant designed to automate meeting-related tasks such as transcription, summarisation, note-taking, and action item completion. The AI assistant, named Fred, integrates with major web-conferencing platforms and business applications. Key features include live transcriptions, integration with most web-conferencing platforms, keyword and topic tracking, and sentiment analysis. It works with over 60 languages, including three different variants of English.

Pricing: The free plan offers unlimited transcription but with limited storage and functionality; paid plans depend on storage needs and start from $10 per month.

User feedback highlights the following points:

7. is an AI meeting assistant that offers automatic recording, transcription, and summarisation of meetings. Key features include integrating popular video conferencing platforms, real-time transcription, collaboration note-taking features, AI chat, and iOS and Android apps for in-person meetings. Unlike other transcription tools, Otter only works in English.

Pricing: Users can select between a free plan (with 300 monthly transcription minutes) and various paid plans (with larger transcription volumes and additional features).

User feedback highlights the following points:

transcription tool

8. Rev

Rev offers audio and video transcription services, claiming a guarantee of 99% accuracy. It is designed for a wide range of users and businesses. The tool can be used in more widely spoken languages, such as Arabic, Spanish, and Russian. Key features include AI transcription with a 5-minute turnaround time, AI captions for English-language videos, a custom glossary for correct spelling, and an interactive transcript editor. Rev also offers human-made transcriptions.

Pricing: Currently, the solution doesn’t offer any free plans. Prices start from $0.25 per minute for more specific features or $29.99 per month for the whole subscription plan.

User feedback highlights the following points:

9. Sonix

Sonix is an online transcription platform that offers automated transcription, translation, and subtitles for audio and video files and can be used by both beginner and advanced users. Key features include automatic speaker separation, auto-punctuation, searchable transcripts, various export options and integrations, and in-browser editing for transcripts. The solution provides transcriptions in over 30 languages, including Czech, Swedish, and Thai.

Pricing: The solution offers various plans starting from $5/hour (depending on whether the user selects a subscription-based or a pay-as-you-go plan). New users can test the tool online for free for 30 minutes. 

User feedback highlights the following points:

10. Trint

Trint is an AI-powered transcription platform designed to transcribe, edit, and collaborate on audio and video content. The solution targets beginner users who work as content creators, journalists, etc. Key features include exports into multiple formats, closed captions and AI translations, real-time collaboration with highlight and comment tools, and integration with other platforms. The transcription tool works with over 40 languages, including Ukrainian, French, and Japanese. 

Pricing: Currently, the tool doesn’t offer free plans, but users can test it via a 7-day free trial. Depending on the user’s transcription needs, paid plans start from €48 per month.

User feedback highlights the following points:

A summarising comparison of transcription tools

ApplicationPricingKey featuresLimitationsUser level
Amazon TranscribeFree for the first 12 months (60 mins of audio per month), additional costs applyWide file format support, speaker identification, real-time transcriptionQuestionable accuracy in some languages, transcription job time long, requires background in developmentAdvanced
Deepgram$200 starting credit, pricing can go up to $4k-10k/yrHighly accurate models, fast transcription, easy to integrateProne to errors, difficult pricing structure, questionable data privacyAdvanced
DescriptFree plan available (1 transcription hour per month), paid plans start from $12/monthAutomatic speaker detection, live collaboration, interactive onboardingIssues with exporting video files, difficulty with non-neutral accents, and has a high learning curveMid
Happy ScribeFree plan with limited volume (a couple of minutes), paid plans start from €10/monthUnlimited uploads, rapid transcription speed, collaboration workspacesFormatting issues, occasional difficulty differentiating speakers, inaccuracy in some languagesBeginner
IBM Watson Speech to TextFree (500 min per month) or paid plans based on transcription volumeReal-time transcription, customisation for business domains, data securityInconsistent accuracy, limited language support, struggles with multi-person speechMid
Fireflies.aiFree plan with limited storage, paid plans from $10/monthLive transcriptions, integration with web conferencing, keyword trackingTranscription accuracy needs improvement, struggles with dialects, summarisation is inaccurateBeginner
Otter.aiFree plan (with 300 min per month), various paid plansReal-time transcription, collaboration features, AI chatPoor quality with multiple voices, easy to accidentally leave on, works only in EnglishBeginner
RevPaid service starting from $0.25/minuteFast turnaround time, available as a phone app, easy file arrangementInconsistent speaker name spellings, lack of real-time transcription, difficult web navigationBeginner
SonixVarious plans starting from $5/hour, free trial for 30 minAutomated file conversion, user-friendly interface, searchable transcriptsTimestamp inconsistencies, challenges with video files, expensive pricingBeginner
Trint7-day free trial, paid plans start from €48/monthAI-powered transcription, real-time collaboration, accurate in English and FrenchHigh learning curve, accuracy lower in non-English languages, difficulties with identifying speakersMid
A summarising comparison of transcription tools


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